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What it means that the Kinetic Platform is developed API First
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Why Kinetic Data?
How To Guides
Forms
How to add FontAwesome icons in buttons
How to conditionally stop the submission of a page
How to create a link to an attachment
How to create a review page with read-only fields
How to disable specific checkbox or radio button options within a form
How to display checkbox options vertically in a column
How to display checkbox / radio fields inline
How to Enable Structured Logging
How to inspect a services dependencies
How to format and clean text entered by a user
How to Get Datastore Dates to display in Excel
How to hide and show form elements based on a checkbox value
How to Limit Attachment Types, Size, and Quantity
How to manipulate date date/time fields on a form
How to mask field values for password fields
How to preset field values on a form
How to redirect on save of a form
How to style attachment fields
How to use CSS for marking fields as required
How to validate fields before saving/submitting a form
Bridges
How to: Bridging with JIRA
How to Find Related Models for a Bridge Endpoint
How to set up a bridge to Kinetic Core Submissions for one of your Forms
How to use LDAP Bridging
How to use SSL with the LDAP bridge
How to Write Webhook URLs
Reporting
How to set up a Approval Process Report
How to set up a Form Activity Report
How to set up a Form Duration Report
How to set up a Form Submissions Monthly Report
How to set up a Request by Month - Status Report
How to set up an Aging Report
How to set up a Request by Month - Status Report
How to set up a Request - Submitters Report
How to set up a Submissions by User Report
How to Use Elasticsearch and Filebeat integration with Kinetic Structured Logs
Reporting Examples
Reporting Server Replication
Workflows
How to default date fields to now
How to Eliminate Invalid XML Characters
How to find all references to a specific parameter
How to Manage Holidays
How to Transform a Tree into a Routine
How to Use a Simple If Statement in a Parameter Field
Customer-Managed Installations
Data Directory Configuration
Install and Upgrade Apache Cassandra
Kinetic Architecture
Glossary
Kinetic Agent
Understanding the Recommended Architecture
Prerequisites
Integrations
Agent
Authentication
How to Configure LDAP SSO Support
How to configure OAuth Authentication in Kinetic Task/Workflow Engine
How to Configure SAML Authentication with Kinetic v5.2
How to Configure SAML SSO Support
Building Integrations
Building a Bridge Adapter
Building Handlers
How to Use the Task Test Harness
Integrations Library
Integrations Overview
Troubleshooting Integration Errors
Kinetic Task REST API
Access Keys
Access Key Create
Access Key Delete
Access Key List
Access Key Retrieve
Access Key Update
Categories
Handler Categorization Create
Category Policy Rule Add
Routine Categorization Create
Category Create
Category Delete
Category List
Handler Categorization Delete
Category Policy Rule Remove
Routine Categorization Create
Category Retrieve
Category Update
Configuration
Authentication Configuration Retrieve
Database Configuration Retrieve
Engine Configuration Retrieve
Identity Store Configuration Retrieve
Session Configuration Retrieve
System Policy Rule Retrieve
Rotate Encryption Keys
Authentication Configuration Update
Database Configuration Update
Engine Configuration Update
Identity Store Configuration Update
Session Configuration Update
System Policy Rule Update
Engine
Engine Command Send
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Environment Information Retrieve
Errors
Error Delete
Error Search
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Error Retrieve
Groups
Group Membership Create
Group Create
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Group List
Group Membership Delete
Group Retrieve
Group Update
Handlers
Handler Delete
Handler List
Missing Handler List
Handler Retrieve
Handler Metrics Retrieve
Handler Update
Handler Import
Metadata
Error Action List
Source Adapter List
Version Retrieve
Notices
Notices List
Policy Rules
Policy Rule Create
Policy Rule Delete
Policy Rule List (by Type)
Policy Rule Retrieve
Policy Rule Search
Policy Rule Update
Runs
Deferred Task Complete
Root Node Trigger Create
Run Create
Run Delete
Run Retrieve
Run Task Retrieve
Run Task List
Run Search
Deferred Task Update
Run Update
Run Task Update
Sources
Source Policy Rule Add
Source Create
Source Delete
Source List
Source Policy Rule Remove
Source Retrieve
Source Update
Source Validate
System Errors
System Error Delete
System Error Resolve
System Error Retrieve
System Error Search
Task API Intro
Trees
Tree Clone
Tree Create
Tree Delete
Tree Export
Routine Usage Retrieve
Tree Metrics Retrieve
Missing Routine List
Tree Restore
Tree Retrieve
Tree Search
Tree Update
Triggers
Trigger Delete
Backlogged Triggers Search
Paused Trigger Search
Scheduled Trigger Search
Trigger Search
Trigger Retrieve
Trigger Update
Users
User Create
User Delete
User List
User Retrieve
User Update
Legacy Apps
Kinetic Calendar 2.0
Adapters Configuration
Admin Login
BMC Remedy ARS Adapter
Calendar Client-side Performance
Calendar Configuration
Calendar Load Testing
Calendar Properties
Calendar Themes
Click Handlers
Configuration Files
Configurations
Connections Configuration
Converting Version 1.5.x to Version 2.0.x
Database Adapters
DB2 Adapter
Event Type Configuration
Features
Generic SQL Adapter
Google Calendar Adapter
Javascript Click Handlers
Kinetic Calendar VPAT
Microsoft Exchange Adapter
Microsoft Sharepoint Adapter
MSSQL Adapter
Netsuite Adapter
Oracle Adapter
Remedyforce Adapter
Salesforce Adapter
Service Now Adapter
URL Click Handler
Using Calendar
Web Application Configuration
Kinetic Core 2.x
Kinetic Core 2.x Release Notes
Kinetic Task 4.x
Kinetic Task 4.x Release Notes
References
Ruby Documentation & Materials
Security
Security
Applying Workflow Security
Does Kinetic Request support database encryption at rest?
How can I harden/secure my install of Cassandra?
Tools - Utilities
Dataviewer Library
Dataviewer Configuration Options
How to Add a Button to Tables or Lists (DataViewer)
How to Add Static Text to Tables or Lists (DataViewer)
How to Set Up the DataViewer Library
Component Library
Notifie Library
SDK Overview
SDK Quick Start
Kinetic SDK Ruby Doc
SDK Examples & Samples
Typeahead Library
Workflow Parameter Reporter
Training
Advanced Training
Bridged Resources
Datastores
Events
Looping
Models
The Identity Object & LDAP Groups
Webhooks
Basic Training
Adding Elements to a Form
Building Basic Workflow
Introduction to Forms
Updating Display and Validation Options
Workflow Controls
Workflow Introduction
Workflow Routines
Manager Training
Adding Questions to Forms
Attributes and Security
Bridges and Bridged Resources
Building Basic Workflow
Console Basics
Consoles and Administration
Display and Validation
Form Creation
Form Events
Pages and Other Form Content
Recursive Routines
Ruby Syntax
Tracking Runs and Errors
Updating Handlers
Using Loop Results
Workflow Introduction
Workflow Routines
Workflow System Controls
UI-UX -aka Bundles -
Browser Development Tools
Form Rendering Configuration
How to test local react development in a VM
UI/UX Overview
Understanding React
Kinetic Apps
Datastore
Configuring a Datastore
Creating a Datastore
Searching a Datastore
Understanding Datastore Indexes
Kinetic App Overview
Notification Templates
Notification Date Formatting
Writing Notifications
Queue
Administering Queue
How To Assign or Reassign a Task in Queue
How to Fulfil a Request in Queue
How to use Adhoc Subtasks
How to Use SubTasks
How to Work a Task
Queue Views and Filters
Understanding Queue Tasks
Robots
Scheduler
How to Access Scheduler Settings
How to Add a Manager
How to Add a Manager
How to Add an Agent
How to Add or Edit an Availability Override
How to Add or Edit an Event Type
How to Add or Edit Availability
How to Add/Edit and Configure a Scheduler
How to Remove a Manager
How to Remove an Agent
How to Remove an Availability Override
How to Remove an Event Type
How to Remove Availability
Managing Availability (including Overrides)
Managing Event Types
Understanding a Scheduler's Operational Data
Service Portal
Building a Service
Configuring a Service
Configuring Access
Configuring Alerts
Creating An Approval
Finding a Service
How To Create a New Service
Navigating Service Portal
Organizing Services
Providing Solution Help
Sending a Email Notification
Service Portal Concepts
Service Portal User Guide
Service Portal Administration
Understanding Service Portal Workflow
Using kinops to Document your Processes
Settings
Introduction to the Settings Kapp
Shared Configuration Guide
How to Add Members to a Team
How to Add Multiple Users at Once
How to Reset Your Password
How to Update Your Display Name
Managing a User
Survey
Teams
Adding and Removing Users from Teams
Creating and Removing Teams
Tech Bar
Can Kinetic Tech Bar software accommodate multiple languages at a single tech bar?
Checking In
Defining Schedules
Displaying Check In and Feedback Screens
Finding Upcoming Appointments
Getting Help
How to Access Queue for Tech Bar
How to Access Tech Bar Settings
How To Add a Front Desk User
Managing a Tech Bar
How to Manage a Front Desk User
How to Remove a Front Desk User
How to Work a Tech Bar Appointment
Knowing What Notifications to Expect
Managing Tech Bar Agents and Managers
Providing Feedback
Providing Solution Feedback Support
Rescheduling or Cancelling Appointments
Scheduling an Appointment
Teams and Roles
Tech Bar Metrics
Understanding Queue for Tech Bar
Using Tech Bar
Viewing Tech Bar Metrics
Users
Cloning Users
Creating Users
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