Jump to Content
Platform Guide
API Reference
Releases
v5.2.0
v6.0
Integrations Library
Get in Touch!
Integrations Library
Get in Touch!
Moon (Dark Mode)
Sun (Light Mode)
v5.2.0
Platform Guide
API Reference
Releases
Search
Loading…
API Definitions
API Definitions
Best Practices
Form Building Best Practices
Javascript Usage
Workflow Best Practices
Component Docs
Attributes
Forms
Bridging with Javascript
Building a Form
Configuring Form Settings
Field Render Attributes
Subforms
Display and Advance Conditions
Default Field Values
Extending Forms with Custom Widgets and Libraries
Conditional Expressions
Events
Anonymous Forms
Customizing with Javascript
Validating fields with Patterns
Working with Attachments
Kapps (Kinetic Apps)
Configuring Kapp Settings
Expired Licenses
Logs
Structured Logging
Models (Bridge Models)
Plugins
Filestore
Bridges
Handlers
Security
Bindings - Space Security Definitions
Bindings - Kapp Security Definitions
Security Policies
Security Policy Basics
Security Policy Definition Basics
Security Policy Definition Samples
Submissions
Spaces
Space Settings
Troubleshooting
How to Handle Out Of Memory - PermGen Space
Using the Browser Developer Tools for UI Troubleshooting
Translations
Users
WebAPIs
What it means that the Kinetic Platform is developed API First
Webhooks
Space Scoped Webhook Events
Webhook Jobs
Workflows
Applying Workflow Security
Best Practices for Workflow
Building a Workflow
How to Clone a Workflow Node
Error Handling Approaches
Optimizing Performance in the Task Engine
Initiating Workfows
Routines
Organizing Workflow
Runs
Tracking Runs and Errors
Trees
Using Sources
Looping within Workflows
Deferrals
Workflow Testing
Joins & Junctions in Workflows
Workflow Versioning
Workflow Troubleshooting
Getting Started
FAQs
Integrations Library
Introduction
Key Terms
Kinetic Platform Architecture
Roles and Skillsets
Why Kinetic Data?
Training Options
How To Guides
Forms
How to add FontAwesome icons in buttons
How to conditionally stop the submission of a page
How to display checkbox options vertically in a column
How to disable specific checkbox or radio button options within a form
How to create a link to an attachment
How to create a review page with read-only fields
How to inspect a services dependencies
How to display checkbox / radio fields inline
How to Enable Structured Logging
How to hide and show form elements based on a checkbox value
How to format and clean text entered by a user
How to Get Datastore Dates to display in Excel
How to Limit Attachment Types, Size, and Quantity
How to manipulate date date/time fields on a form
How to mask field values for password fields
How to preset field values on a form
How to style attachment fields
How to redirect on save of a form
How to use CSS for marking fields as required
How to validate fields before saving/submitting a form
Bridges
How to: Bridging with JIRA
How to Find Related Models for a Bridge Endpoint
How to set up a bridge to Kinetic Core Submissions for one of your Forms
How to use LDAP Bridging
How to use SSL with the LDAP bridge
How to Write Webhook URLs
Reporting
How to set up a Approval Process Report
How to set up a Form Activity Report
How to set up a Form Duration Report
How to set up a Form Submissions Monthly Report
How to set up an Aging Report
How to set up a Request by Month - Status Report
How to set up a Submissions by User Report
How to set up a Request by Month - Status Report
How to set up a Request - Submitters Report
How to Use Elasticsearch and Filebeat integration with Kinetic Structured Logs
Reporting Examples
Reporting Server Replication
Workflows
How to default date fields to now
How to Eliminate Invalid XML Characters
How to find all references to a specific parameter
How to Manage Holidays
How to Use a Simple If Statement in a Parameter Field
How to Transform a Tree into a Routine
Customer-Managed Installations
Install and Upgrade Apache Cassandra
Data Directory Configuration
Kinetic Architecture
Glossary
Kinetic Agent
Understanding the Recommended Architecture
Prerequisites
Integrations
Authentication
How to configure OAuth Authentication in Kinetic Task/Workflow Engine
How to Configure LDAP SSO Support
How to Configure SAML Authentication with Kinetic v5.2
How to Configure SAML SSO Support
Agent
Building Integrations
Building a Bridge Adapter
Building Handlers
How to Use the Task Test Harness
Integrations Library
Troubleshooting Integration Errors
Integrations Overview
Kinetic Task REST API
Access Keys
Access Key Retrieve
Access Key Delete
Access Key List
Access Key Create
Access Key Update
Categories
Category Policy Rule Add
Handler Categorization Create
Handler Categorization Delete
Category List
Category Delete
Routine Categorization Create
Routine Categorization Create
Category Create
Category Retrieve
Category Policy Rule Remove
Category Update
Configuration
Identity Store Configuration Retrieve
Engine Configuration Retrieve
Database Configuration Retrieve
Session Configuration Retrieve
Authentication Configuration Update
Rotate Encryption Keys
Authentication Configuration Retrieve
System Policy Rule Retrieve
Database Configuration Update
Engine Configuration Update
Session Configuration Update
System Policy Rule Update
Identity Store Configuration Update
Environment
Environment Information Retrieve
Engine
Engine Command Send
Engine Detail Retrieve
Groups
Group Membership Create
Group Create
Group Delete
Group List
Group Retrieve
Group Membership Delete
Group Update
Errors
Error Search
Errors Resolve
Error Delete
Error Retrieve
Handlers
Handler Delete
Handler List
Missing Handler List
Handler Import
Handler Metrics Retrieve
Handler Update
Handler Retrieve
Notices
Notices List
Metadata
Error Action List
Version Retrieve
Source Adapter List
Policy Rules
Policy Rule Search
Policy Rule Update
Policy Rule Retrieve
Policy Rule Create
Policy Rule Delete
Policy Rule List (by Type)
Runs
Root Node Trigger Create
Run Create
Run Retrieve
Run Task Retrieve
Deferred Task Update
Run Delete
Deferred Task Complete
Run Task List
Run Search
Run Update
Run Task Update
Sources
Source Policy Rule Add
Source List
Source Policy Rule Remove
Source Create
Source Delete
Source Retrieve
Source Update
Source Validate
Task API Intro
System Errors
System Error Resolve
System Error Delete
System Error Search
System Error Retrieve
Trees
Tree Clone
Tree Export
Tree Create
Routine Usage Retrieve
Tree Delete
Missing Routine List
Tree Metrics Retrieve
Tree Retrieve
Tree Search
Tree Update
Tree Restore
Triggers
Paused Trigger Search
Backlogged Triggers Search
Trigger Update
Trigger Search
Scheduled Trigger Search
Trigger Delete
Trigger Retrieve
Users
User Create
User Delete
User Retrieve
User Update
User List
Legacy Apps
Kinetic Calendar 2.0
Adapters Configuration
Admin Login
BMC Remedy ARS Adapter
Calendar Configuration
Calendar Client-side Performance
Calendar Load Testing
Click Handlers
Calendar Themes
Calendar Properties
Configurations
Configuration Files
Connections Configuration
Converting Version 1.5.x to Version 2.0.x
Database Adapters
DB2 Adapter
Generic SQL Adapter
Features
Event Type Configuration
Javascript Click Handlers
Google Calendar Adapter
Kinetic Calendar VPAT
Microsoft Sharepoint Adapter
MSSQL Adapter
Microsoft Exchange Adapter
Oracle Adapter
Netsuite Adapter
Remedyforce Adapter
Salesforce Adapter
Service Now Adapter
Using Calendar
URL Click Handler
Web Application Configuration
Kinetic Core 2.x
Kinetic Core 2.x Release Notes
Kinetic Task 4.x
Kinetic Task 4.x Release Notes
References
Ruby Documentation & Materials
Security
Security
Does Kinetic Request support database encryption at rest?
Applying Workflow Security
How can I harden/secure my install of Cassandra?
Tools - Utilities
Dataviewer Library
Dataviewer Configuration Options
How to Add Static Text to Tables or Lists (DataViewer)
How to Add a Button to Tables or Lists (DataViewer)
How to Set Up the DataViewer Library
Component Library
Notifie Library
SDK Overview
SDK Quick Start
Kinetic SDK Ruby Doc
SDK Examples & Samples
Typeahead Library
Workflow Parameter Reporter
Training
Advanced Training
Bridged Resources
Looping
Events
Models
Datastores
The Identity Object & LDAP Groups
Webhooks
Basic Training
Adding Elements to a Form
Introduction to Forms
Building Basic Workflow
Workflow Introduction
Workflow Controls
Updating Display and Validation Options
Workflow Routines
Manager Training
Adding Questions to Forms
Attributes and Security
Bridges and Bridged Resources
Building Basic Workflow
Display and Validation
Consoles and Administration
Console Basics
Form Creation
Form Events
Pages and Other Form Content
Recursive Routines
Tracking Runs and Errors
Updating Handlers
Ruby Syntax
Using Loop Results
Workflow Routines
Workflow System Controls
Workflow Introduction
UI-UX -aka Bundles -
Browser Development Tools
Form Rendering Configuration
Understanding React
How to test local react development in a VM
UI/UX Overview
Kinetic Apps
Datastore
Configuring a Datastore
Creating a Datastore
Searching a Datastore
Understanding Datastore Indexes
Notification Templates
Writing Notifications
Notification Date Formatting
Kinetic App Overview
Queue
How To Assign or Reassign a Task in Queue
How to Fulfil a Request in Queue
Administering Queue
How to Work a Task
How to Use SubTasks
How to use Adhoc Subtasks
Queue Views and Filters
Understanding Queue Tasks
Robots
Scheduler
How to Add a Manager
How to Add an Agent
How to Access Scheduler Settings
How to Add a Manager
How to Add/Edit and Configure a Scheduler
How to Add or Edit an Event Type
How to Add or Edit Availability
How to Remove a Manager
How to Add or Edit an Availability Override
How to Remove an Agent
How to Remove Availability
Managing Availability (including Overrides)
How to Remove an Availability Override
How to Remove an Event Type
Understanding a Scheduler's Operational Data
Managing Event Types
Service Portal
Configuring Alerts
Building a Service
Configuring Access
Configuring a Service
Creating An Approval
Finding a Service
How To Create a New Service
Navigating Service Portal
Organizing Services
Sending a Email Notification
Providing Solution Help
Service Portal Concepts
Service Portal Administration
Understanding Service Portal Workflow
Service Portal User Guide
Using kinops to Document your Processes
Shared Configuration Guide
How to Add Members to a Team
How to Reset Your Password
Managing a User
How to Add Multiple Users at Once
How to Update Your Display Name
Settings
Introduction to the Settings Kapp
Survey
Teams
Adding and Removing Users from Teams
Creating and Removing Teams
Tech Bar
Can Kinetic Tech Bar software accommodate multiple languages at a single tech bar?
Checking In
Defining Schedules
Displaying Check In and Feedback Screens
Getting Help
How to Access Tech Bar Settings
Finding Upcoming Appointments
How To Add a Front Desk User
How to Access Queue for Tech Bar
How to Remove a Front Desk User
Managing a Tech Bar
Knowing What Notifications to Expect
How to Manage a Front Desk User
How to Work a Tech Bar Appointment
Managing Tech Bar Agents and Managers
Providing Feedback
Providing Solution Feedback Support
Rescheduling or Cancelling Appointments
Scheduling an Appointment
Teams and Roles
Using Tech Bar
Understanding Queue for Tech Bar
Tech Bar Metrics
Viewing Tech Bar Metrics
Users
Cloning Users
Creating Users
Source List
Returns list of Sources
Suggest Edits
Updated about 2 years ago
