Providing Solution Feedback Support

The ability is always available to your users via "Give Feedback" underneath their avatar (from the header).

GiveFeedback1

This takes them to a preconfigured form that just has one field and one attachment to fill in and routes to the Default team. If you would like to change this configuration, you may switch the form used in the General settings: Home -> Settings -> General -> Feedback Form.

The users also see a link to this form from many of the preconfigured notifications, such as the request submitted and request completed notifications.