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Kinetic Platform Documentation
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Platform GuideAPI ReferenceReleasesFAQs

What's New

  • What's New in the Documentation Library
    • Updates: February 23, 2023

About Kinetic Data

  • Introduction
  • Why Kinetic?
  • Key Terms
  • Kinetic Platform Component Overviews
  • Roles and Skillsets
  • Training Options
  • Kinetic Platform Architecture
  • FAQs

Forms

  • Forms
  • Form Builder
    • Builder-Defined Events
  • Working with Forms
    • How to Extend Forms with Custom Widgets and Libraries
    • How to Use Bridges with JavaScript
    • Customizing with JavaScript
    • Best Practices: JavaScript in Forms
    • Working with Attachments
    • How to Mark Fields as Required Using CSS
    • How to Preset Field Values on a Form
    • How to Add FontAwesome Icons to Buttons
    • How to Manipulate Date and Date/Time Fields on a Form
    • How to Style Attachment Fields
    • How to Create Multi-Column Layouts
    • How to Display Checkboxes and Radio Buttons Using Columns
    • How to Validate Fields Before Saving/Submitting a Form
    • How to Disable Specific Checkbox or Radio Button Options in a Form
    • How to Display Checkbox and Radio Fields Inline
    • How to Conditionally Show and Hide Form Elements
    • How to Create a Link to an Attachment
    • How to Redirect on Save of a Form
    • How to Limit Attachments by Type, Size, or Quantity
    • How to Conditionally Stop Page Submissions
    • How to Format and Clean User Text
    • How to Create a Review Page with Read-Only Fields
    • How to Mask Field Values for Password Fields
    • How to Enable Structured Logging
    • How to Inspect a Service's Dependencies
    • How to Mass Submit Form Submissions
    • How to Mass Update Form Submissions

Workflows

  • Workflows
    • Building a Workflow
    • Workflow Best Practices
    • Trees
    • Routines
    • Deferrals
    • Runs
    • Looping in Workflows
    • Joins and Junctions in Workflows
    • Initiating Workfows
    • Workflow Testing
    • Error Handling Approaches
    • Using Sources
    • Organizing Workflows
    • Tracking Runs and Errors
    • Optimizing Performance in the Task Engine
    • Workflow Versioning
  • Working with Workflows
    • How to Manage Holidays
    • How to Use a Simple If Statement in a Parameter Field
    • How to Clone a Workflow Node
    • How to Default Date Fields to "Now"
    • How to Transform a Tree into a Routine
    • How to Eliminate Invalid XML Characters
    • Applying Workflow Security
    • Workflow Troubleshooting

Kapps

  • Kapps Overview
    • Configuring Kapp Settings
  • Service Portals
    • Service Portal User Guide
    • Service Portal Concepts
    • Navigating Service Portal
    • Finding a Service
    • Service Portal Administration
    • Configuring Alerts
    • Configuring a Service
    • Sending a Email Notification
    • Building a Service
    • Understanding Service Portal Workflow
    • Configuring Access
    • Using kinops to Document your Processes
    • How To Create a New Service
    • Organizing Services
    • Creating An Approval
    • Providing Solution Help
  • Queues
    • How to Fulfill a Request in Queue
    • Queue Views and Filters
    • Understanding Queue Tasks
    • How to Use Ad Hoc Subtasks
    • How to Use Subtasks
    • How To Assign or Reassign a Task in Queue
    • How to Work a Task
  • Datastores
    • Creating a Datastore
    • Configuring a Datastore
    • Understanding Datastore Indexes
    • Searching a Datastore
    • How to Display Datastore Dates in Excel
  • Notification Templates
    • Writing Notifications
    • Notification Date Formatting
  • Tech Bar
    • Using Tech Bar
    • Scheduling an Appointment
    • Finding Upcoming Appointments
    • Rescheduling or Cancelling Appointments
    • Checking In
    • How to Access Queue for Tech Bar
    • How to Work a Tech Bar Appointment
    • Providing Feedback
    • Providing Solution Feedback Support
    • Understanding Queue for Tech Bar
    • Getting Help
    • Knowing What Notifications to Expect
    • How to Access Tech Bar Settings
    • Displaying Check In and Feedback Screens
    • Defining Schedules
    • Managing Tech Bar Agents and Managers
    • Teams and Roles
    • Tech Bar Metrics
    • Managing a Tech Bar
    • How To Add a Front Desk User
    • How to Manage a Front Desk User
    • How to Remove a Front Desk User
  • Robots
  • Scheduler
    • Understanding a Scheduler's Operational Data
    • How to Access Scheduler Settings
    • How to Add or Edit Availability
    • Managing Event Types
    • Managing Availability and Overrides
    • How to Add/Edit and Configure a Scheduler
    • How to Add an Agent
    • How to Remove an Agent
    • How to Remove Availability
    • How to Add or Edit an Availability Override
    • How to Remove an Availability Override
    • How to Remove a Manager
    • How to Add a Manager
    • How to Add or Edit an Event Type
    • How to Remove an Event Type
  • Settings
  • Teams
    • Adding and Removing Users from Teams
    • Creating and Removing Teams
    • How to Add Members to a Team
  • Users
    • Creating Users
    • Cloning Users
    • Managing a User
    • How to Reset Your Password
    • How to Update Your Display Name
    • How to Add Multiple Users at Once
  • Survey

Other Platform Components

  • Attributes
  • Spaces
    • Space Settings
  • Translations
  • Users
  • Logs
    • Structured Logging
  • WebAPIs
  • Webhooks
    • Webhook Jobs
    • Space Scoped Webhook Events
    • How to Write Webhook URLs

Integrations

  • Integrations Overview
    • Building a Bridge Adapter
    • Building Handlers
    • How to Use the Task Test Harness
    • Agent
  • Bridges
    • Models (Bridge Models)
    • How to use SSL with the LDAP bridge
    • How to: Bridging with JIRA
    • How to Find Related Models for a Bridge Endpoint
    • How to use LDAP Bridging
    • How to set up a bridge to Kinetic Core Submissions for one of your Forms
  • Plugins
    • Filestore
    • Handlers
  • Integrations Library

UI/UX (Bundles)

  • UI/UX Overview
  • Understanding React
  • Form Rendering Configuration
  • Browser Development Tools
  • How to Test Local React Development in a Virtual Machine

On-Premise Installation

  • On-Premise Installation Prerequisites
  • Install and Upgrade Cassandra
    • Requirements
    • Installing Cassandra
    • Configuring Cassandra
    • Starting and Stopping Cassandra
    • Securing Cassandra
    • Encryption at Rest
    • Authentication and Authorization
    • Maintenance and Monitoring
  • Kinetic Architecture
    • Kinetic Agent
  • Data Directory Configuration
  • How To Restart Your Server

Security

  • Security
    • Security Policies
    • Security Policy Basics
    • Security Policy Definition Basics
    • Bindings - Space Security Definitions
    • Bindings - Kapp Security Definitions
    • Security Policy Definition Samples
  • Authentication
    • How to Configure LDAP SSO Support
    • How to configure OAuth Authentication in Kinetic Task/Workflow Engine
    • How to Configure SAML Authentication with Kinetic v5.2
  • Security Overview
  • Applying Workflow Security
  • Does Kinetic Request support database encryption at rest?
  • How can I harden/secure my install of Cassandra?

Tools and Utilities

  • Dataviewer Library
    • Dataviewer Configuration Options
    • How to Add Static Text to Tables or Lists (DataViewer)
    • How to Add a Button to Tables or Lists (DataViewer)
    • How to Set Up the DataViewer Library
  • Typeahead Library
  • Component Library
  • SDK Overview
    • SDK Quick Start
    • SDK Examples & Samples
    • Kinetic SDK Ruby Doc
  • How to Find All References to a Specific Parameter Using the Workflow Parameter Reporter
  • Notifie Library
  • Reporting Overview
    • Reporting Examples
    • Reporting Server Replication
    • How to Use Elasticsearch and Filebeat integration with Kinetic Structured Logs
    • How to Set Up a Request by Month - Status Report
    • How to Set Up a Approval Process Report
    • How to Set Up a Form Activity Report
    • How to Set Up a Form Submissions Monthly Report
    • How to Set Up a Form Duration Report
    • How to Set Up a Request - Submitters Report
    • How to Set Up an Aging Report
    • How to Set Up a Submissions by User Report

Troubleshooting

  • Troubleshooting
    • Expired Licenses
    • How to Handle Out Of Memory - PermGen Space
    • Troubleshooting Integration Errors

References

  • Ruby Documentation and Materials

Training

  • Basic Training
    • Introduction to Forms
    • Adding Elements to a Form
    • Updating Display and Validation Options
    • Basic Training: Introduction to Workflows
    • Building Basic Workflow
    • Workflow Controls
    • Workflow Routines
  • Manager Training
    • Console Basics
    • Form Creation
    • Pages and Other Form Content
    • Adding Questions to Forms
    • Display and Validation
    • Bridges and Bridged Resources
    • Form Events
    • Attributes and Security
    • Consoles and Administration
    • Manager Training: Introduction to Workflows
    • Building Basic Workflow
    • Tracking Runs and Errors
    • Workflow System Controls
    • Workflow Routines
    • Updating Handlers
    • Recursive Routines
    • Ruby Syntax
    • Using Loop Results
  • Advanced Training
    • The Identity Object & LDAP Groups
    • Datastores
    • Models
    • Bridged Resources
    • Events
    • Webhooks
    • Looping

Legacy Apps

  • Kinetic Core 2.x Release Notes
  • Kinetic Task 4.x Release Notes
  • Kinetic Calendar 2.0
    • Features
    • Configurations
    • Calendar Properties
    • Admin Login
    • Configuration Files
    • Adapters Configuration
    • Connections Configuration
    • Calendar Configuration
    • Event Type Configuration
    • Click Handlers
    • Javascript Click Handlers
    • URL Click Handler
    • Calendar Themes
    • Web Application Configuration
    • BMC Remedy ARS Adapter
    • Database Adapters
    • Generic SQL Adapter
    • DB2 Adapter
    • MSSQL Adapter
    • Oracle Adapter
    • Google Calendar Adapter
    • Microsoft Exchange Adapter
    • Microsoft Sharepoint Adapter
    • Netsuite Adapter
    • Remedyforce Adapter
    • Salesforce Adapter
    • Service Now Adapter
    • Using Calendar
    • Calendar Client-side Performance
    • Calendar Load Testing
    • Converting Version 1.5.x to Version 2.0.x
    • Kinetic Calendar VPAT

Does Kinetic Request support database encryption at rest?

Suggest Edits

The standard Apache distribution of Cassandra does not currently support encryption at rest. The DataStax Enterprise distribution does. There are also some third-party open source options available: http://docs.datastax.com/en/datastax_enterprise/4.8/datastax_enterprise/sec/secDSE.html

Updated over 1 year ago