Expired Licenses

Expired or Unlicensed Applications

Many of our products require licenses to operate. All of our licenses are Term based (have expiration dates) and when they expire, place limitations on what operations are available.

Each application is listed below with their specific limitations. There is also a section showing you where to check your license.

If you have any questions about your licensing, please contact Support at [email protected]

Kinetic Platform v5.x and Later

License Location

Licensing is in the System Console. This is the console above Spaces.

To get to the Licensing console:

1. Select the System tab
2. Select Licensing

You have the option to import a license key (a text file sent to you by Kinetic Data), Export, or Reset the license to an unlicensed state.

The application warns you that you are unlicensed by placing a banner at the top of each Console.

Unlicensed

If you are unlicensed or your license expires, the system stops executing webhooks after 1000 submissions are submitted/created.

Kinetic Platform Pre-v5.x

Kinetic Core

License Location

Licensing is in the System Console. This is the console above Spaces.

To get to the Licensing console:

1. Select the System tab
2. Select Licensing

You have the option to import a license key (a text file sent to you by Kinetic Data), Export, or Reset the license to an unlicensed state.

The application warns you that you are unlicensed by placing a banner at the top of each Console.

Unlicensed

If you are unlicensed or your license expires, the system stops executing webhooks after 1000 ssubmissions are submitted/created.

Workflow Engine (Task)

License Location

In version 4.x, licensing is set in the following:

1. Select the Admin console
2. Select Setup from the left navigation links
3. Select the License tab

You have the option to Export the current license, or Import a new license.

The application warns you if you are unlicensed by placing a banner across the top of all consoles.

Unlicensed Version 4.x

If your workflow engine is unlicensed or your license is expired, you are limited to 25 runs (total across all trees and routines). To be able to continue using the workflow engine, you need to Stop and Start the workflow (Task) engine from the Admin|Engine console.