Platform Overview

Learn more about the components of the Kinetic Platform.

The Kinetic Experience Platform strikes the perfect balance between rigid off-the-shelf software and expensive, time-consuming custom development. It gives your team the power to build tailored solutions—faster, with fewer resources, and without compromise.

By combining enterprise-grade functionality with extreme flexibility, Kinetic enables you to create applications that meet your exact needs, especially in areas where pre-packaged tools fall short or don’t exist.


Core Components of the Kinetic Platform

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These four components work together to power your entire solution or can be used individually to solve targeted challenges.


Portals: Build Custom Front-End Experiences

Kinetic’s Portal framework lets you build fully custom UIs. Typically customers use React, though other front-end libraries are supported.

How it works:

  • You write and compile a front-end bundle (HTML, CSS, JS).
  • You host the bundle wherever you choose: Amazon S3, on-premise, or internal servers.
  • Kinetic renders the bundle, calling backend services via RESTful APIs.

Key Benefits:

  • No design restrictions—you own the entire look and feel.
  • API-first integration with Kinetic data and logic.
  • Flexibility to support mobile, desktop, or embedded experiences.

Use Cases:

  • Enterprise self-service portals
  • Department-specific apps with unique branding
  • Customer-facing dashboards with secure access

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Kinetic provides example templates and design best practices, but UI development is fully controlled by your team.


Forms: Dynamic Interfaces Beyond Data Collection

Kinetic’s Form Builder supports standard form behaviors and lets developers take things much further.

Standard Features:

  • Conditional visibility and logic
  • Field validation
  • Save-for-later support
  • Multi-page navigation

Developer Capabilities:

  • Add external JS libraries like moment.js, jQuery, datatables
  • Style with frameworks like Tailwind or Bootstrap
  • Embed custom widgets: signature fields, markdown editors, PDF generators
  • Use forms as interactive dashboards or information panels

Use Cases:

  • HR onboarding with complex workflows
  • Compliance forms with routing and verification
  • Smart service request forms with dynamic fields
  • Interactive knowledge base interfaces

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Forms are more than just data inputs. They can be transformed into powerful, interactive front-ends.


Workflows: Automate Anything

Kinetic’s visual workflow designer combines drag-and-drop simplicity with code-level extensibility.

Features:

  • Connect prebuilt integrations, logic blocks, and decision trees
  • Add custom code directly into workflows when needed
  • Reuse sub-processes with modular routines
  • Full execution history and error tracking

Use Cases:

  • Multi-step approval chains across departments
  • Employee provisioning with real-time triggers
  • Syncing data across disconnected platforms
  • Notification and escalation workflows with fallback paths

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Non-developers can build workflows using the drag-and-drop designer, while developers can extend them as needed with code.


Integrations: Connect to Any System

The Kinetic Platform supports a wide range of integration strategies so you can eliminate silos and unify your systems.

Integration Types:

Integration TypeDescriptionUse Cases
ConnectionsBuilt-in UI for setting up REST API connections without codingCloud app syncs, HRIS to ITSM
BridgesJava-based connectors for pulling data into Portals/FormsReal-time data from external systems
HandlersRuby scripts powering advanced workflowsComplex business logic, multi-system automation
AgentMiddleware installed on-prem to securely connect to internal systemsLegacy integration, firewall-restricted apps

Use Cases:

  • Sync data between HR and IT
  • Automate cloud-to-on-prem data flow
  • Centralize user access across multiple backend systems
  • Securely connect to protected environments

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Not all integration types are available for all deployment models. Please check compatibility before starting.


More Than the Sum of Its Parts

Kinetic can power complete platforms—like enterprise service catalogs—or be used to enhance existing tools by adding workflow automation, integrations, or custom interfaces.

Whether you're building a digital transformation strategy or solving one thorny process problem, Kinetic’s modular architecture means you can:

  • Start small with a single workflow or integration
  • Expand over time into a connected ecosystem
  • Improve existing tools instead of replacing them

The platform adapts to your vision. Whether you need one smart form or a company-wide automation framework, the Kinetic Experience Platform provides you with what you need.


Deployment Options

Choose the deployment model that works best for your IT, security, and compliance needs:

Cloud-Hosted (kinops)

  • Fully managed and maintained by Kinetic
  • Best for teams that want to focus on apps, not infrastructure

Customer-Managed

  • Deployed in your own cloud or on-premises
  • Ideal for high-security environments or full IT control

Both options support:

  • Multi-tenancy for isolating projects or departments
  • Custom integrations and full API access

Finding Your Path

Each part of the platform supports different roles, from front-end developers and architects to business analysts and sysadmins.

Our learning paths and documentation are grouped by component so you can focus on what’s relevant to you.

Explore the Docs: