Kinetic Platform Architecture


The Kinetic Platform consists of three primary components: Kinetic Core, Kinetic Task, and Kinetic Agent.

Kinetic Core

Request is the Platform component that allows you to build powerful and beautiful front ends for your customers. It contains a drag-and-drop form editor where you can easily construct the forms you wish to present your users. It also supports the complexities of multi-system integrations, multi-tenancy, and workflow integration on all its components.

You may see Kinetic Core referred to as Request CE, Request Core Edition, CE, or Core Edition. The platform is built with a version of Request (CE) that is entirely our own creation, unlike our previous versions (RE, or Remedy Edition) that relied on Remedy to be the platform.

Request is the point of connection in the Platform where Task, Filehub, Bridgehub, and Request itself all come together to provide the customer with the optimal user experience.

Kinetic Task

Task is the Platform component that allows you to build and execute workflows. It contains a drag-and-drop workflow editor where you connect code snippets called handlers together to build flexible and powerful workflows. It also contains the engine that runs to execute these workflows and handle errors, providing fast workflow processing and robust error handling for all your workflow needs.

There are hundreds of handlers already built and available for use. These can connect you with everything from your local Request system to your AWS provisioning service and everything in between. Also, if you desired integration has an API but no handlers currently available, there are instructions available for you to be able to build your own.

While Task is a powerful workflow engine without the rest of the platform and can be used standalone, using Task with the Platform allows you to integrate that powerful workflow into your beautiful front-end experience for an optimal user experience.

Kinetic Agent

Agent is the Platform component that provides the connectivity between the front end of the platform and other systems. This is what provides multi-system integration within the Kinetic Platform's front ends.