Form Creation

Form Creation


This article walks through Form creation and other Form related information.


The goals for the article are:

  • Learn how to create a new form, especially with cloning
  • Understand the basic properties of a Form
  • Introduction to the Form Builder

Form Creation

There are three ways to create Forms, Cloning an existing Form, importing, or creating from scratch. Cloning is the most common method for creating Forms. Most organizations have a template that is cloned to save time with common elements or functionality. Importing is also common when moving a Form from one environment to another. Creating from scratch is normally used when there is not a template or other similar Form to copy from.


Cloning is the quickest and easiest way to create a new Form, even a potentially complex Form like Onboarding. You gain the advantage of copying all the existing functionality and fields of an existing Form, and just need to change or add the parts you want. Many customers use a template with all the basic fields and functionality in place and all new Forms are cloned from that basic template.

To clone a Form, select the Cloning option from the Form List:

v5 clone form list

You can also select from the Actions Menu for a Form:

v5 clone form action menu

We'll spend more time in these consoles later in this article.

After you select Clone, you need to enter a new name:

v5 cloning dialog

The Slug is created automatically (but you can change it as needed).

Next, the Form opens on the General tabs:

v5 new cloned form

From here you can customize any of the properties of the new Form.

Create from New

The option to create a new Form from scratch is on the top right of the list of Forms. Clicking this button brings you to the following dialog:

v5 new blank form

Here's a short description of the fields:

  • Name - displayed name of the form
  • Slug - unique Id of the Form and also used in the URL to display the Form. It is created automatically from the name, but can be changed.
  • Description - (Optional) Often used to describe the Form and displayed with the form on a portal
  • Status - Defaults to New and has the following options. Active, Inactive, and Delete.
  • Type - (Optional) Used to define the function of the Form, and can be used by the portal for display purposes


Importing is normally used to move Forms from one environment to another. It's used to restore or overwrite existing Forms if changes are not acceptable. Forms are always exported and imported as a JSON document.

To import a Form, click the Import Form button on the top right of the Form list console. Then, either drag or paste your exported Forms JSON document into this field.


You export a Form by selecting the option in the same place as Cloning. A dialog similar to importing appears and you have the option to download.

General Tabs

Each Form has a selection of General tabs for setting Attributes and other features of a Form. Most of these are explored in other parts of the Manager Training articles, but here is a list with each tabs primary function:

  • General - Basic information including Name, Slug, Status, and Description. Submission Label is set here. You can Delete a Form from this tab (Actions Menu).
  • Categories - Set the category(s) the Form is related to
  • Attributes - Set the attribute values for the Form
  • Security - Determine the Security Policies for the Form
  • Submissions - list of Submissions for the specific Form

Form Builder Basics

Access to the Form Builder is provided in two different ways, from the same menu as Cloning on the Form list or clicking the button on the General Tab.

When you enter the Builder, it looks like this:

form builder basics

The Builder is divided into four sections:

  • Top - Contains the name of the Form and the Action and Save buttons. There is also a link for In-App Help, and an indicator of the last time the form was saved.
  • Left Column - All of the Elements you can add to a Form (Pages, Questions, etc)
  • Center Column - All of the elements that are currently part of the form
  • Right Column - Details of the currently selected element

In the Next Article

In the next article, we'll practice adding elements to a Form.